Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Each ticket you post to the customer help staff will be attended to within up to 60 mins. The standard questions are going to be responded to right away. Nonetheless, if the support request you have posted requires assistance from a certified admin technician, we are going to address the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Expert Technical Help And Support Service

  • We offer you 24/7/365 customer support through a turbo–fast ticket platform integrated into your Control Panel. You could email us all the time about any of the software packages that come pre–configured on the virtual server, including the chosen Linux distribution, the server administration panel and our in–house created Web Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each part of the Web Control Panel that comes free of cost with your VPS has a built–in article base. You can find a range of exhaustive how–to tutorials and a choice of step–by–step video guides that present all the standard web site managing responsibilities. You can gain access to them by hitting the Help or Video buttons in the upper right side of each Control Panel section.