Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering excellent support in good time is our high priority, so we support each Linux shared packages plan with a one hour ticket response warranty. The moment you post a ticket or drop an email, our user help and support crew will do all they possible can to generate the most satisfactory answer to your problem and to offer you guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a group of capable specialists who are able to react to your issue as quickly as possible. You can easily speak to the tech support team staff by opening a customer assistance ticket from your Web Control Panel or by posting us an email. On working days, you can also contact us on the telephone or take advantage of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guide while working on your sites within the Control Panel, you can always press the Help key and pick your query in the selection of posts that will pop up. We have as well turned lots of the articles and reviews into movies. The collection of training videos will show up if you choose the Videos option available on the top right.