Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help section incorporated into our Web Control Panel features a collection of help articles and regularly asked questions. Aimed towards solving any common issue that you might chance upon, they are contributed by our support team of proficient techs.

  • Top quality support service
  • Educational Videos

  • If you want to watch how a task is fulfilled or how a problem is rectified, rather than just reading about it, then take a look at our compilation of how–to video tutorials. They cover a variety of topics and will help you swiftly learn how to work with our Web Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 support service with a sixty–minute response guarantee. Our team of capable techs will be at your disposal to attend to all the queries that you could possibly have. During off–peak periods, a reply will be provided in even less than 20 minutes.