A 99.9% Server Uptime
We have set up our shared hosting system using reliable hardware and heavily modified software. Our admins have installed a modified version of Security–Enhanced Linux on our web hosting servers to ensure maximum protection and stability. We have set up several DoS prevention mechanisms combined with very powerful firewall programs to make sure our network is impenetrable and safe.
Our Linux shared packages packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee remains unchanged.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s vital to also build your own network infrastructure. For this reason, we built a custom internal network in all our datacenters. Based on world–class Juniper routers and switches, our internal network allows for hypersonic data transfer rates and is also fully redundant.
Therefore, you will take advantage of a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe and in our datacenter in AU, regardless of which web hosting solution you have chosen.
A 30–Day Money–Back Guarantee
Just like with every other service, if it’s your hard–earned cash on the line, you cannot feel really safe. This is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you do not feel pleased with our web hosting service or if you need to use a bit more robust web hosting solution, like a VPS web hosting packages or a dedicated servers hosting packages – we’ll give you a full refund, with no hidden costs or refund charges.
24/7 Technical Support
If you have ever had to wait for hours for an answer, you are aware of how irritating this can be, especially when your website is at stake. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here and they will get back to you in under an hour. And the best part is that their average support ticket response time is just twenty minutes!