Q: Why do I need to move my website? What does website migration include?
A: If your current hosting provider can no longer satisfy the requirements of your web site, or if you suffer from continual network downtime, or if you have to wait for hours for the client care team to reply back to you, it might be a clever idea to switch your hosting provider, i.e. to migrate all the files for your sites along with your databases from your present provider to your future provider. At JDL-Erie, we understand that this can often be difficult and time–consuming. That is why we will perform all that for you at no cost!Our qualified technical staff members will migrate your site content from your present web hosting provider to us. Our techs have got a lot of experience migrating websites and can take care of anything – from a normal WordPress–powered blog or Joomla™ site, to a highly elaborate, custom–built web application.
Q: Just how long will it take for my site to be moved over to your platform?
A: We try to perform all website migrations as quickly as possible. Nonetheless, we don’t have a fixed time frame for web site migrations. There are different things that you need to take into account – the mere size of your site and the workload of our web site migration team, etc. We always strive to implement each migration in under 48 hours. With less sizeable sites, our team typically manages to finish in under 24 hours.
Q: What info will I be asked to give to your Website Migration Department?
A: Yup. We’ll need to have the name of the website that you would like us to transfer. We’ll also require a way to log in to your current hosting account so that we can get the content pertaining to your site.
Q: My old hosting account has delicate info inside. How can I trust you?
Q: Will my web site be unavailable during the migration?
A: Your web site will continue to work just like it did before with your former hosting provider. When we are through with the transfer, your web site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning properly, all you will have to do is edit the name server resource records pertaining to your domain name. Your site will be migrated over to us with no downtime whatsoever.
Q: Will my current web hosting provider learn that I am leaving them?
A: While we migrate your content, your hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
Q: Does it matter what platform my current hosting provider is using?
A: We can migrate your web site from any hosting provider or any Linux–powered hosting platform provided that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.