Q: Why do I need to move my website? What does website migration include?

A: If your current hosting provider can no longer satisfy the requirements of your web site, or if you suffer from continual network downtime, or if you have to wait for hours for the client care team to reply back to you, it might be a clever idea to switch your hosting provider, i.e. to migrate all the files for your sites along with your databases from your present provider to your future provider. At JDL-Erie, we understand that this can often be difficult and time–consuming. That is why we will perform all that for you at no cost!Our qualified technical staff members will migrate your site content from your present web hosting provider to us. Our techs have got a lot of experience migrating websites and can take care of anything – from a normal WordPress–powered blog or Joomla site, to a highly elaborate, custom–built web application.

Q: Why do I need to move my website? What does website migration include?
Q: Just how long will it take for my site to be moved over to your platform?

A: We try to perform all website migrations as quickly as possible. Nonetheless, we don’t have a fixed time frame for web site migrations. There are different things that you need to take into account – the mere size of your site and the workload of our web site migration team, etc. We always strive to implement each migration in under 48 hours. With less sizeable sites, our team typically manages to finish in under 24 hours.

Q: Just how long will it take for my site to be moved over to your platform?
Q: What info will I be asked to give to your Website Migration Department?

A: Yup. We’ll need to have the name of the website that you would like us to transfer. We’ll also require a way to log in to your current hosting account so that we can get the content pertaining to your site.

Q: What info will I be asked to give to your Website Migration Department?
Q: My old hosting account has delicate info inside. How can I trust you?

A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a client. We’re dedicated to safeguarding the security of the private data obtained from the customers. For this purpose, we use technical security measures in order to avoid the loss, the misappropriation, the modification or the unlawful leak of the private information under our control. The measures include, but are not limited to: physical, electronic and administrative operations to protect and secure the info that we assemble on the Internet. When we ask customers to present financial info (for example, a debit card number), this info is secured using the SSL (Secure Sockets Layer) encryption technology.

Q: My old hosting account has delicate info inside. How can I trust you?
Q: Will my web site be unavailable during the migration?

A: Your web site will continue to work just like it did before with your former hosting provider. When we are through with the transfer, your web site will be configured to work on our platform and we’ll alert you to preview it. If everything is functioning properly, all you will have to do is edit the name server resource records pertaining to your domain name. Your site will be migrated over to us with no downtime whatsoever.

Q: Will my web site be unavailable during the migration?
Q: Will my current web hosting provider learn that I am leaving them?

A: While we migrate your content, your hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.

Q: Will my current web hosting provider learn that I am leaving them?
Q: Does it matter what platform my current hosting provider is using?

A: We can migrate your web site from any hosting provider or any Linux–powered hosting platform provided that we can get access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we cannot transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Does it matter what platform my current hosting provider is using?